Pythian Customer Story
Tehama’s turn-key solution lets Pythian delight its customers by providing rapid onboarding, enterprise security, and forensic auditing capabilities.
Pythian, a global IT services provider connected to customer systems through their own Virtual Private Network (VPN), but with 400 consultants spanning 35 countries, they needed a system that would provide the performance and security that could meet each customer’s unique requirements. Their system only had three gateway locations for network connectivity, meaning consultants would have to connect to the designated gateway, and connect to their client’s location from there. This repetitive process led to increased latency. Additionally, Pythian’s management team was unable to review past interactions between clients and consultants, making it nearly impossible to track improvements and the efficiency of these interactions.
When evaluating potential Desktop as a Service solutions, the Pythian team had two requirements: improved responsiveness and recording capabilities. They ultimately decided on Tehama’s virtual desktops as it allows their consultants to establish connections closer to their clients’ sites. Tehama’s holistic and easy-to-integrate platform offers a click through interface that allows organizations to easily deploy Amazon Workspaces, a managed cloud desktop service on Amazon Web Services (AWS), extending their on-premises security to their remote access gateways. Within minutes, organizations can deploy a new virtual workspace with secure network communication channels between the corporate network and client machines.