Take Your Call Center Virtual with the Tehama Carrier for Work™
Call centers have zero margin for error when it comes to business disruptions.
Previously agreed-upon service and compliance standards must always be met – even as call centers confront the new era of hybrid work.
Brick-and-mortar call centers require significant CapEx, along with ongoing commercial real estate and utilities costs. They don’t have a lot of flexibility when it comes to scaling up or down to meet significant peaks and valleys in demand. And they can quickly become an expensive liability if all staff are required to work from home due to a public emergency.
The Tehama Carrier for Work™ provides all the components needed to secure the cloud-based call center. From dedicated encrypted network channels to storage and end-user compute infrastructure to providing the capabilities needed to access and run applications such as softphones, database connectors, and screen capture/call recording software — Tehama removes the complexity of integrating and managing your own virtual desktop infrastructure (VDI), Desktop as a Service (DaaS) or standalone access/security management tools.