Pricing Model

Pricing for Your usage of the Service is assessed on the basis of a Tehama Compute Unit (“TCU”), in accordance with the Room option, desktop option and support plan You select to build Your Subscription Plan. Contact [email protected] to obtain details on the cost of a TCU.

Your Subscription Plan will be composed of the Room option, any Room add-ons You select, the desktop option, the storage option and the support plan You selected on the Tehama Site. You are responsible for the selections as well as any changes that Your Administrator makes to the options in Your Subscription Plan.

Total Monthly Costs = Rooms + Desktops + Storage + Support

Rooms Monthly TCU
Tehama Room
450
Archived Tehama Room
30
Additional Gateway
48

Tehama Desktops

Tehama’s state-of-the-art virtual desktops. Tehama Desktops provide improved performance (leveraging PCoIP Ultra), fast desktop launch times, hibernation between sessions, advanced performance computing options, and a more flexible pricing model.

 

WINDOWS

Type vCPU RAM (GB) Disk (GB) Base Monthly TCU Usage-based TCU Max Monthly TCU
Entry
2
8
50
15
0.75/hour
55
Professional
2
8
100
25
1/hour
70
Development
4
16
100
30
1.5/hour
110
Memory Optimized
8
32
100
30
3.25/hour
180
HPC
16
64
200
50
5.5/hour
350

LINUX (UBUNTU)

Type vCPU RAM (GB) Disk (GB) Base Monthly TCU Usage-based TCU Max Monthly TCU
Standard
2
4
50
15
0.0083/minute
45
Professional
2
8
100
25
0.0166/minute
75
Development
4
16
100
30
0.025/minute
110
Memory Optimized
8
32
100
30
0.029/minute
140
HPC
16
64
200
50
0.05/minute
260

Tehama GPU Desktops

Versatile GPU desktops for graphics-intensive applications such as game development, video editing, or to support machine learning models.

Type vCPU RAM (GB) Disk (GB) Base Monthly TCU Usage-based TCU Max Monthly TCU
Windows
Graphics
4
16
100
30
3/hour
200
VFX
8
32
250
70
4.25/hour
325
Visual Compute
16
64
600
120
6/hour
475
Linux (Ubuntu)
Graphics
4
16
100
30
0.042/minute
180
VFX
8
32
250
70
0.054/minute
260
Visual Compute
16
64
600
120
0.071/minute
375
Workspaces Windows Desktops
Classic virtual desktops based on Amazon Workspaces. Choose between an On-Demand or Always-On version.

On-Demand
Type vCPU RAM (GB) Disk (GB) Base Monthly TCU Usage-based TCU Max Monthly TCU
Standard
2
4
50
15
1/hour
n/a
Business
2
8
10
15
1.5/hour
n/a
Professional
2
8
100
20
2/hour
n/a
HPC
4
16
100
30
4/hour
n/a
GPU
8
15
100
40
4/hour
n/a
Always On
Type vCPU RAM (GB) Disk (GB) Base Monthly TCU Usage-Based TCU Max Monthly TCU
Standard
2
4
50
n/a
n/a
46
Business
2
8
10
n/a
n/a
55
Professional
2
8
100
n/a
n/a
70
HPC
4
16
100
n/a
n/a
90
Storage
Included (GB) Overages (Monthly TCU)
File vault Storage
200/room
25/TB
Support Plans (Summary below)
Standard Professional Enterprise
Included
10% *
25% *

*These Percentage calculations of Support Plan Fees are based on the total TCU consumption for Your Room, Desktop, and Storage usage of the Services during the current billing period

Use Cases:

A Desktop is for use by a single individual human user only and is not for shared use or for use for any automation use cases. Tehama reserves the right to monitor and audit Desktop usage and suspend any Desktops for non-compliant use.

Tehama Desktops & On-Demand Workspaces Desktops:

With these desktops, You pay a small fixed monthly fee per desktop to cover infrastructure costs and storage, and a low usage-based rate for desktop sessions during the month. Desktop sessions are billed in per-minute or per-hour increments, depending on the chosen desktop type. Unlike the On-Demand Workspaces Desktops, Tehama Desktops have a “maximum monthly” rate, which means that once monthly usage of an individual desktop reaches a threshold of 60 hours of use within a month, the applicable Max Monthly rate will be charged in lieu of the base monthly fee and usage-based fees and additional usage of that desktop beyond the threshold will no longer increase the cost within that month.

Sample – Per-Minute vs. Per-Hour – When a user accesses a desktop, a session begins. They use the desktop for 45 minutes, and then end their session. For a desktop with per-minute billing, You will be billed for 45 minutes of usage. For a desktop with per-hour billing, You will be billed for 1 hour of usage.

Desktop Idle Timeout – Desktops have a default idle timeout set at 1 hour. The desktop session will end automatically after 1 hour of inactivity (keyboard/mouse activity) in a desktop session. This hour of inactivity is considered to be usage. The idle timeout setting of 1 hour can be adjusted on a Room by Room basis.

Proration

If a Tehama Desktop or an On-Demand Workspaces Desktop is created after the first of a month, the applicable base monthly fee for that Desktop will be adjusted on a pro-rata basis from the first day it was created to the end of that month and will apply even if that Desktop is terminated before the end of a month.

Sample calculation – When a Tehama Windows Entry Desktop is launched on the 10th day of May with a base monthly fee of 15 TCUs, You will be charged for the remaining 21 days. That means that there would be 21 days remaining out of 31 total days in the month which would result in a prorated cost of 10.16 TCUs for that Tehama Windows Entry Desktop – (31-10)/31*15=10.16

In addition to any pro-rated base monthly fee, the applicable usage-based fees will be charged provided, in the case of a Tehama Desktop, that usage of that Desktop in that month for 60 or more hours will result in the applicable Max Monthly fee being charged in lieu of the applicable base monthly fee and usage-based fees. For clarity, no monthly usage-based cap applies to an On-Demand Workspaces Desktop.

Always-On Workspaces Desktop:

With an Always-On Workspace Desktop, You pay a fixed monthly fee for unlimited usage during the month.

Proration

If an Always-On Workspace Desktop is created after the first of a month, the applicable fixed monthly fee for that Desktop will be adjusted on a pro-rata basis from the first day it was created to the end of that month.

Sample calculation – When an Always-On Standard Desktop is launched on the 10th day of May at a monthly rate of 46 TCUs, You will be charged for the remaining 21 days. That means that there would be 21 days remaining out of 31 total days in the month which would result in a prorated cost of 31.16 TCUs for that Always-On Standard Desktop – (31-10)/31*46=31.16

For clarity, if an Always-On Workspace Desktop is terminated before the end of a month, the applicable full monthly charge for any remaining days in that month will still apply.

Tehama Support Plans Summary (see Support Plans for additional information)

Standard Professional Enterprise
Tehama Support
8 x 5 North America
12 x 5 North America
24/7
Response Times
2 hours
1 hour
15 minutes
Communication Methods
Email/Support Portal Only
+Phone Support
+Slack/IM/Chat
Dedicated Success Manager
Not Included
Additional Cost
Included
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