OnGres Customer Story
OnGres cuts customer onboarding times from weeks to days with Tehama.
Previously, OnGres, a PostgreSQL consultancy business, was creating ad-hoc environments in order to allow their teams to access customer environments. The main challenge was that onboarding new customers could take weeks or even months before Virtual Private Networks (VPNs) and other security mechanisms were established and approved by customer IT teams.
Additionally, they were unable to meet some of their customer’s compliance requirements because they lacked the proper auditing mechanisms. Combined, these challenges made it difficult for OnGres to sell their service and drove up costs for their customers.
OnGres leveraged Tehama's virtual workspaces on Amazon Web Services (AWS) to deliver their PostgreSQL Professional Services solution to their customers. With the use of Amazon Workspaces, Tehama is able to introduce a "clean workroom" concept with virtual workspaces. To achieve this, Tehama creates a lock between corporate networks and the workspaces, with a secure network communication channel. Tehama's thorough onboarding process with technical presentations and demos enabled OnGres to roll out Tehama to their first round of customers quickly, and without impacting their day-to-day interactions.