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CENGN – Canada’s Centre of Excellence in Next Generation Networks

Tehama helps facilitate technology innovation with secure, compliant, easily scalable and enterprise-ready virtual desktops.

Problem

CENGN, Canada’s Centre of Excellence in Next Generation Networks, is a not-for-profit whose mission is to drive Canadian technology innovation and industry growth by providing their infrastructure as a Testbed for the country’s tech startups and scaleups. To facilitate the increasing amount of remote work on behalf of the organization and their clients, CENGN needed a secure, compliant, easy-to-implement Desktop as a Service (DaaS) solution able to scale users up and down quickly. The organization also required a platform that can be accessed from anywhere with high performance and low latency. Because most CENGN projects deal with valuable IP and generally last a few weeks to a few months – usually involving technology clients who need to move fast – it was especially important to be able to onboard staff and clients quickly, compliantly, and securely without requiring users to learn a complicated system.

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Solution

CENGN chose Tehama’s next-generation DaaS offering thanks in part to its ability to onboard staff and clients – and get them productive – in less than an hour. Tehama’s ultra-low latency, high-performance virtual workrooms and desktops feature SOC 2 Type II end-user compute environments (either Windows or Linux), allowing CENGN’s remote staff and clients to get up and running quickly and compliantly even with demanding high performance computing (HPC) workloads. Built-in zero-trust network and endpoint isolation, segmented network access, multi-factor authentication (MFA), and a secure channel between endpoints and the network provides the security required by technology companies working with sensitive IP.

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Results

1. Improved user experience and ease of use

The organization and their clients can now access the private network in a secure, compliant manner on the machine of their choice without worrying about endpoint security or accessibility issues. Users can take advantage of powerful, low-latency virtual Windows or Linux desktops that easily handle the HPC workloads required by developers and other technical staff. CENGN also says the Tehama team’s proactive communication keeps them well-informed about system updates, upcoming new features, or planned maintenance while quickly responding to any questions or requests.

2. Lightning-fast, agile onboarding and management

CENGN can now onboard – and offboard – staff and clients in minutes through centralized, one click administration and management. Scaling large numbers of virtual desktops and getting staff productive with the right permissions, applications, and data is now a simple matter of configuring a virtual workroom or desktop once and deploying instantly to multiple endpoints. And Tehama’s centralized management means CENGN has deep visibility into all virtual desktop onboarding and desktop health from a single, comprehensive dashboard.

3. Enterprise-level security, compliance, and forensic auditing

Tehama’s suite of integrated security tools provide peace of mind for technology innovators working with valuable IP. Tehama’s integrated compliance mechanisms – including more than 80 built-in SOC 2 Type II controls, and its ability to enable compliance with NERC CIP v5, FIPS, HIPAA, PIPEDA, and NYDFS 23 NYCRR 500 – are vital for CENGN and their clients, most of whom work with sensitive data. Because everything done in every Tehama session is recorded and logged, CENGN can easily run system audits to see which resources and desktops have been used – and when.
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